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Privacy & Security

This policy sets out how Rugs4u will handle the personal information that you may disclose to us while using our website or other services. It also contains information on how Rugs4u, collects, uses, discloses and stores personal information.

Types of Personal information Rugs4u collects
Rugs4u will only collect the personal information that it needs to make your visit to the website fun and enjoyable and enable us to offer our full range of services to you. For this reason when you use Rugs4u website or use its services, we may collect personal information such as your name, address, telephone number, email address and age. Note: Rugs4u does not collect any sensitive information (for example: medical history etc) from users of the website.

How Rugs4u collects your personal information
We collect personal information from you if you purchase the products from the website, if you sign up for an account with us, if you subscribe to our newsletter(s), and also if you enter any competition run by Rusg4u. We may also collect personal information, when you use our website (Rugs4u), by using cookies, recording your IP address and other statistical methods. We put our best efforts to store and securely protect your personal information, by using SSL encryption on our website.

Use of your personal information
In general, Rugs4u only uses your personal information to assist it in providing the service and product that you have requested from us, such as communication with you to facilitate your order, for organizing delivery of the item(s) purchased/ordered by you, take payment for the item(s) purchased by you. Besides above we may also use your personal information to help you with product choices, to keep you informed of any promotions, product changes etc. We may also use IP address tracking, cookies & other statistical information to help us to improve our websites, analyze usage statistics, providing personalized features by saving your purchase/browsing history, looking into items that are in your basket so that we can save your time and provde speedy service on our website. We will also use it to generally examine how our customers use and access our websites and services.

Rugs4u will only communicate with you by email if you have provided us with your email address and consented to receive email communication from us. Rugs4u may contain links to third party sites that are not under control of Rugs4u. Therefore please ensure that you visit the privacy policies of these third party websites to be aware of their policy on the handling of personal information.

Rugs4u may share some of your personal information with the suppliers of the products we sell on our website. This is only done to facilitate the delivery of the product(s) you have purchased. Rugs4u may share some of your personal information with our logistics partners, such as the delivery address provided by you to ensure that they can deliver the product(s) purchased by you in timely and effective way. Rugs4u may share some of your personal information with our account or billing partners to ensure that the payment for your purchase is processed smoothly and correctly. Rugs4u may disclose your personal information to the relevant authority if required to do so by law, in case of frauds, legal requirement and any threats are made against any of our employees, committee members, directors, company or general public. We may also disclose your personal information to our related bodies corporate.

Access of personal information
At anytime you are entitled to gain access to your personal information that we hold about you and may amend, correct or update this personal information. Simply contact us at At anytime you can cancel the subscription you have signed with for receiving promotion, new articles and any commercial communication. You can do this by simply selecting unsubscribe or sending us an email at We will promptly action your request to unsubscribe.

Security Information
We use industry standard encryption technology (128 Bit SSL encryption) to encrypt and protect your sensitive information (such as: your name, email address, credit card numbers) when you enter on a form on our site. The easiest way to tell if the information you're entering is secure is to look at the address bar in your browser. If the URL starts with https:// then you're on a secure page.

| All prices are in AUD | Online Rug Store Australia